Q: What makes Rayo Bijoux's jewelry unique?
A: At Rayo Bijoux, we merge sustainability with luxury. Each of our pieces is meticulously handcrafted from ethically sourced gold, offering exquisite style that's also environmentally friendly.
Q: How does Rayo Bijoux source its gold?
A: We are committed to responsible sourcing. We ensure all our gold comes from sources that adhere to international ethical and environmental standards.
Q: What do you mean by 'sustainable jewelry'?
A: Sustainable jewelry refers to pieces crafted with minimal impact on the environment. This includes using recycled or responsibly sourced metals, following eco-friendly production processes, and providing recyclable packaging.
Q: How should I care for my Rayo Bijoux gold jewelry?
A: To maintain the shine of your gold jewelry, avoid contact with harsh chemicals, clean regularly with a soft cloth, and store in a jewelry box or pouch when not in use.
Q: What's your policy on custom orders?
A: Yes, we offer a custom jewelry service. Simply contact our customer service team for more details and they'll guide you through the process.
Q: What is your return and exchange policy?
A: We accept returns and exchanges within 30 days of purchase, provided the jewelry is in its original condition. Please see our Return & Exchange Policy for more information.
Q: How does Rayo Bijoux contribute to sustainable development?
A: We take a holistic approach to sustainability, from using eco-friendly production processes and sustainable packaging, to promoting education about sustainability. We also collaborate with organizations that share our commitment to ethical practices.
Q: How can I be sure of the quality of Rayo Bijoux jewelry?
A: Each piece of jewelry from Rayo Bijoux undergoes rigorous quality checks to ensure it meets our high standards of design and craftsmanship.